Email Address Confirmation

The page that is shown when the email address confirmation is successful.

The message that appears when you click "confirm your email"

The email address confirmation system is a feature that allows the email address owner to confirm an account. This was implemented on February 13, 2015.. Starting on November 6, 2024, accounts with an age of under 16 will require a parents email to be confirmed during creation. Accounts created before this date do not have to be confirmed by a parent.

Reasons

This feature was implemented for a couple of reasons:

• It allows users to subscribe to email updates from the Scratch Team
• Stops trouble of password resetting
• Stops possible hacking into an account
• To deter misuse of the site
• Parents not wanting kids to interact with the community

Note:

Users or parents who do not confirm their email cannot be invited to studios, as the user who's inviting them will see a small textbox saying "Could not invite a curator with that username.". This is due to certain features of a user account being configured after the user confirms their email address[citation needed]. Also, the user's comments for that specific profile will be disabled, and the user cannot enable/disable them until they confirm their email. The other restrictions are that users will not be able to follow users and studios, post comments, make forum posts, change their icon, or use cloud variables, save changes on their About me and What I'm Working On.

How to Confirm an Email Address

The banner that tells you to confirm your email address for accounts under the age of 16.

1. Go to the "Email Tab" in the Account Settings page on the Scratch Website.
2. If the account was created before the update, the email is already sent. If not, click "Send".
3. 

   The banner which tells you to confirm your email address for accounts created before 11/6/2024 or the age of 16+
   

   The banner that appeared when the email service on Scratch was disrupted
   Log into the email account.
4. There should be an email asking to confirm. Click "Confirm my email address" or alternatively click on the link below the button.

Note:

If the email cannot be found, it might be possible that the email is in the spam folder or updates/promotions if Gmail is used. If it still cannot be found, check if the email is correct and choose to send the email again by going into "Account settings" then selecting the email option and choosing "Resend confirmation email".

Changing an Email Address

The message that shows when you change your email.

After an email has been confirmed, it can still be changed. To do this, go to the Account Settings.

Gallery

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  Page which shows up if confirmation was successful.

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  Page which shows up if confirmation was unsuccessful.